Fairfield Inn & Suites by Marriott Utica is a 2-star hotel located in the heart of Utica, offering comfortable and convenient accommodation for travelers. With a focus on providing excellent service and amenities, the hotel aims to create a welcoming and enjoyable stay for all guests. Situated near a variety of attractions, restaurants, and entertainment options, Fairfield Inn & Suites by Marriott Utica is the perfect choice for both business and leisure travelers looking to explore the area. Whether guests are visiting for business or pleasure, the hotel strives to provide a relaxing and enjoyable experience with its clean and well-appointed rooms, friendly staff, and convenient location. Experience the comfort and convenience of Fairfield Inn & Suites by Marriott Utica during your next stay in Utica.
Reviews
We arrived with 6 kids at 11pm to what we had thought was going to be rooms that were connected. However, they gave us two rooms far apart. The sweet girl helping us was the best part. She was trying so hard but they were sold out. She saw that we had asked for joining rooms but apparently they ignored the request. Aside from us not getting into a room until an hour later (with 6 kids who were exhausted) This was the nastiest hotel I’ve stayed in. There was throw up in the stairs and outside the room across from us. It is 9:30 am and no one has cleaned it yet. Vomit just lying on the floor. I have told several employees and it has been there since last night. Again, the sweet girl who helped us needs a raise and a new job - she should not be working at such a nasty place. First and last time staying at Marriott.
Had an issue with the shower and talked to staff about it which they resolved. Pool was cold. Was presently surprised of the great customer service experience we had the entire stay. Front desk brought us extra towels and breakfast attendant was amazing! Going above and behind!
My wife and I love this hotel. Rooms are always clean, and the staff is always polite and professional. But, truth be told, we love the location. It's within walking distance to our favorite restaurant in Utica, Delmonico's. Now, there's a reason to go to Utica.
I cannot say enough about the quality of service I received from Alyssa. She personalized my experience and was very attentive and welcoming. This Fairfield Inn location is very nice, comfortable, and centrally located within walking distance of a handful of restaurants, an ice cream parlor and other attractions. However, the effortlessly 5 Star Golden service you will receive from Alyssa elevates the overall experience and makes your stay accommodating and pleasant.
Staff was very pleasant and helpful.The lady who handled breakfast was very nice so was the front desk.
My children and I stayed 2 nights and everything was wonderful . The staff was very kind and accommodating, the continental breakfast far surpassed my expectations and the maintenance man, Barry, was very kind and thanked us several times for our business. We will definitely stay again next time we are in the area.
Easily accessed off the NYS Thruway (Interstate 90) at exit 31. Near several restaurants and the Adirondack Scenic Railroad.
Great rooms, clean and in very good condition and newer style. Hot breakfast is served daily starting at 6am. The staff is excellent. I've been staying here weekly and they will provide housekeeping on request. They have a small pool and workout room. Great location to some excellent restaurants. I recommend staying here if in the area
We arrived with 6 kids at 11pm to what we had thought was going to be rooms that were connected. However, they gave us two rooms far apart. The sweet girl helping us was the best part. She was trying so hard but they were sold out. She saw that we had asked for joining rooms but apparently they ignored the request. Aside from us not getting into a room until an hour later (with 6 kids who were exhausted) This was the nastiest hotel I’ve stayed in. There was throw up in the stairs and outside the room across from us. It is 9:30 am and no one has cleaned it yet. Vomit just lying on the floor. I have told several employees and it has been there since last night. Again, the sweet girl who helped us needs a raise and a new job - she should not be working at such a nasty place. First and last time staying at Marriott.
Had an issue with the shower and talked to staff about it which they resolved. Pool was cold. Was presently surprised of the great customer service experience we had the entire stay. Front desk brought us extra towels and breakfast attendant was amazing! Going above and behind!
Location
71 N Genesee St, Utica, NY 13502, United States
Hours
-
Monday
03:00 PM - 12:00 AM
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Tuesday
03:00 PM - 12:00 AM
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Wednesday
03:00 PM - 12:00 AM
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Thursday
03:00 PM - 12:00 AM
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Friday
03:00 PM - 12:00 AM
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Saturday
03:00 PM - 12:00 AM
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Sunday
03:00 PM - 12:00 AM
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